Days to payment
~34 days -> ~22 days
Consistent reminder cadence shortened the average payment cycle noticeably.
TIER9AI
Anonymized proof snapshot
contact@tier9ai.com
Conservative rollout evidence for field-service workflows
Back to service
Evidence-safe proof artifact
Professional Services Invoice Reminder Automation
Anonymized proof snapshot for an automated invoice reminder cadence at a consulting firm.
15-person consulting firm•Professional Services
Workflow scope
Invoice due -> escalating reminders -> payment confirmation -> aging alerts for admin
Baseline
- Average days-to-payment sat at 34 days, with a long tail of invoices going 45+ days.
- Admin spent roughly 5 hours per week manually sending invoice reminders and tracking responses.
- Late payment conversations happened too late — by the time someone followed up, the relationship felt strained.
What was built
- Escalating reminder cadence: friendly nudge on due date, firmer follow-up at +3 days, direct request at +7 days, final notice at +14 days with tone escalation.
- Payment confirmation auto-closeout — once payment landed, the reminder sequence stopped and a thank-you was sent.
- Admin alert triggered for any invoice aging past 30 days, flagged for personal outreach before it became uncomfortable.
Observed outcome pattern
- Average days-to-payment dropped from ~34 days to ~22 days across the client base.
- Admin time on collections reduced from ~5 hours/week to under 1 hour/week.
- Late payment conversations happened earlier and more naturally — before they turned into awkward situations.
Conservative checkpoint metrics
Admin time saved
~5 hrs/week -> <1 hr/week
Manual reminder emails and tracking replaced by automated escalation sequence.
Build timeline
7 days
From kickoff to live cadence covering reminders, closeout, and aging alerts.
Evidence safeguards
No public client name or screenshots are shown.
Metrics are rounded, conservative, and directional.
This artifact is designed to show the rollout shape, not make hard guarantees.
This is an anonymized proof snapshot built from conservative rollout patterns. Replace it with a client-approved named case study as soon as you have permission.